

Keep connected: Stay in touch with your friends and family from remote locations.Note: On a Samsung phone, you can see when WiFi Calling is activated when a small icon of a phone with radio waves pop up in the notification bar at the top of the screen.Select ‘Mobile Network preferred or ‘Wi-Fi preferred (Will default Mobile Network Preferred).If you get a message asking 'Enable Wi-Fi Calling?' select Enable.Depending on your phone, you may also find the setting under Mobile Data or Phone settings. To use WiFi calling you can toggle the feature in your device settings. WiFi Calling is off by default on your device. WiFi SMS and MMS services are not currently available. However if you're currently located overseas or if you're using a VPN Service in NZ, you may not be able to use Spark WiFi Calling. Spark WiFi Calling is currently only available for voice and video calling within New Zealand.With WiFi Calling, your call can handover between the connections while making a call. WiFi Calling uses a WiFi connection to carry the call instead of the cellular network (VoLTE). The difference is how the call is transmitted.


WiFi Calling works the same way a regular cellular mobile call does using the dialling functions and address book on your phone. It’s a great option if you have poor mobile coverage or no coverage and a WiFi connection is available. You can use it anytime that your phone has a WiFi connection. WiFi Calling (VoWiFi) allows you to make and receive video and voice calls, using a suitable WiFi connection, even if there is no mobile coverage.
